Reservations are subject to availability and actual pricing at the time of booking
All quotes are valid for 24 hrs only. Any verbal quote given is an estimate only of price, which will be subject to written advice on confirmation of reservation.
All accommodation bookings must be guaranteed at the time of reservation by provision of Valid Credit Card details
By providing valid credit card details, you warrant that you have the authority to use the credit card and you authorise The Mount Pleasant Hotel Motel to charge the cost of your booking to the credit card in the case of cancellation or no show penalties as detailed below.
Payment in full at time of booking
Peak Period or Festival Period Bookings - No refunds are given on bookings cancelled within 7 days of arrival
Off-Peak and Shoulder Period Bookings – No refunds are given on bookings cancelled within 72 hours of arrival
There will be NO refunds if your stay is cut short for any reason
Refunds falling outside these times will be provided less any booking fees incurred by the Hotel for the transaction
Check In and Check Out
Standard check- in time is 2.00 pm. If you require an earlier time or are checking after 8.00 pm, please ring the Hotel to arrange 8568 2015.
Standard check- out time by 11.00 am.
Late check-out up to 11.00 am is at the discretion of the Hotel manager and must be requested the night before check out.
Late check out after 11.00 am will incur the full rate of one (1) nights’ accommodation.
Please notify in the event of late arrival. Arrivals will only be accepted when the Hotel is open for trade.
Continental breakfast is available upon request. Please advise the manager on duty by 6pm on the evening prior
Additional persons (including infants) will incur an additional charge
General Terms & Conditions
On arrival, guests will be required to provide a valid credit card or a cash deposit and photo identification to cover any incidental charges
Damage, breakages, theft, and losses are the tenants’ responsibility during their stay
Additional cleaning fees may apply as required
The consumption of drugs in rooms is strictly prohibited and may result in termination of booking, dismissal of guest without a refund and legal prosecution
Smoking is not permitted at any time in the rooms. You may smoke outside of your room. An additional $200 cleaning fee will be charged.
Pets are not allowed in the Hotel rooms.
For the enjoyment of all guests, noise restrictions apply after 9pm. Excessive noise is not tolerated
The number of guests must not exceed the number stated on the booking confirmation notice or subsequently agreed in writing or email
Lost or stolen keys will incur a $200 fee. Attempts will be made to contact the guest who will be given the opportunity to return keys taken. Failure to do so will result in the fee being charged to their credit card.
Room degradation (such as vomit, bodily wastes) a $200 cleaning fee will be charged, plus any professional floor cleaning charges at cost.
The breach of any of the above conditions may result in immediate termination of rental and charges
Zero tolerance party policy.
In the interest of quiet enjoyment and respect for all guests at the motel, a no party policy applies to all guests staying at the property.
Guests are expected to be respectful of other guests at all times, and to be quiet between 9.00 pm-7.00 am.
No group congregations in individual guest rooms is permitted or tolerated. Immediate eviction with no refund applies to any breaches of this policy.
Cooking and Fire
Cooking in guest rooms is strictly forbidden by Health Authorities
Fees for additional cleaning may apply should guest cook inside a guest room
Due to Fire regulations, Management must be aware of number of guests in rooms
NO CANDLES OR OPEN FLAMES PERMITTED.
Should the Fire Alarm be activated, the cost of Emergency Services attending, will be charged to the guest